OUR CURRENT FAVORITE

Facial Tanning Mist by SOPHIA MAE, face self-tanner with lavender and hyaluronic acid

FACIAL TANNING MIST

For a flawless tan

€29

Language

Cart

Your cart is empty

Accessibility Statement

This is the accessibility statement for www.sophia-mae.com managed by the SOPHIA MAE B.V. This statement does not apply to any of its other subdomains.

The SOPHIA MAE website is designed to be used by as many people as possible, including persons with disabilities.

You should be able to:

  • Access our main product information and images
  • Complete the basic purchasing process
  • Contact customer service through available channels
  • Use standard browsers to view content
  • Navigate primary sections of the website
  • Read text content on standard displays
  • Submit forms for inquiries and orders

Compliance status

This website is partially compliant with the European Accessibility Act (Directive (EU) 2019/882), which becomes applicable as of 28 June 2025. Compliance is assessed on the basis of European standard EN 301 549 v3.2.1, which incorporates the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA) for websites and mobile applications.

While we already meet several of the required criteria, there are still known accessibility limitations, which are listed under ‘Non-accessible content’. SOPHIA MAE is actively working towards full compliance, and this statement outlines both our current status and our commitment to ongoing improvements.

Feedback

Please let us know if you encounter accessibility barriers that are not mentioned in the ‘Non-accessible content’.

Write to us (please refrain from providing sensitive information, e.g. any information that would reveal personal financial information, information related to your health, or any other sensitive topic).

Write us at cs@sophia-mae.com  or use the contact form on our  contact us page.

We try to respond to feedback within 15 business days from the date of receipt of the enquiry by the responsible department.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies:

the latest version of Microsoft Edge, Google Chrome, Mozilla Firefox, Apple Safari and Brave browsers;

in combination with the latest versions of JAWS, NVDA, VoiceOver and TalkBack.

Technical specifications

The accessibility of this website relies on the following technologies to work with your browser and any assistive technologies or plugins installed on your computer: 

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

Accessibility features

We've aimed to follow WCAG 2.1 AA guidelines, including providing alt text for images, ensuring sufficient color contrast, enabling full keyboard navigation, and supporting screen readers. We’re also working to improve form accessibility, video captions, and consistent structure across all pages.

Non-accessible content

Despite our best efforts to ensure the accessibility of this website, we are aware of some limitations. Below is a description of known limitations. Please contact us if you encounter an issue not listed below.

Known accessibility limitations for this website:

Color Contrast Issues:

  • Text elements: Various text elements including product information (such as "100 ml"), promotional text (like "A Natural Radiant Glow"), placeholder text, and error messages have insufficient contrast ratios below the required 4.5:1 standard
  • UI elements: Several interactive elements have insufficient contrast, including edit field borders, dropdown menus, and combobox borders (below the required 3:1 standard)

Screen Reader Accessibility Issues:

  • Semantic structure: Visually appearing headings are not properly tagged as heading elements, and many interactive elements lack proper role definitions
  • Images and media: Decorative images (including product images) are not hidden from screen readers, and some informative images lack appropriate alt text
  • Form and interaction feedback: Many form controls lack proper labels, and status messages are not properly announced to screen reader users

Multimedia Issues:

  • Video captions: Our videos do not have captions or audio descriptions, making them inaccessible to users who are deaf or hard of hearing
  • Multimedia controls: Some media players lack proper keyboard controls and screen reader accessibility

Keyboard Navigation Issues:

  • Focus management: Focus indicators are not visible on some interactive elements (like the heart icon), and focus order does not always match the visual presentation order
  • Operability: Some interactive elements and expandable components cannot be accessed or operated using keyboard navigation alone

Structure and Navigation Issues:

  • Information architecture: Some information presented visually does not follow a logical structure in the code, and some links lack descriptive text explaining their purpose
  • Dynamic content: Focus is not properly managed when dialogs or popovers appear

Responsive Design and Zoom Issues:

  • Zoom functionality: While the site supports 200% zoom, text may overflow containers and some content becomes unusable at higher zoom levels
  • Font settings: Browser font size settings do not correctly apply to all page elements

Preparation of this statement

This statement is based on a professional accessibility audit conducted on a representative sample of webpages. Testing was performed using the following environments and assistive technologies:

  • Windows 10 with Google Chrome, Firefox, and Microsoft Edge browsers

Screen readers: NVDA and JAWS on Windows

  • macOS with Safari browser

Screen reader: VoiceOver on Mac

The audit combined manual testing techniques with assistive technologies to identify barriers according to WCAG 2.1 Level AA standards.

This statement was first prepared on the 9th of May 2025 and last updated on the 2nd of June 2025.